Delivery Information

As a customer, you can choose the shipping option that works best for you. The option that you choose and the destination of the order determines the cost of the shipping as well as the length of time it will take for you to receive your order. All shipping times are dependent on product availability.

Stock Availability

We cannot guarantee that every product offered for sale online would actually be shipped right away as inventory can change significantly from day to day. In a rare case, a product may be in stock when you place your order and sold out by the time your order is processed. We will inform you of such an event by email and remove the product from your order.

Delivery Times

Please note that "Estimated Shipping Time" refers only to the time it takes the carrier from pickup to delivery. Delivery time may be affected by various factors such as customs clearance, delays in the destination country, missed or cancelled dispatches.

Customs Charges

The Sivava Shop does not charge any customs duties on International shipments, however we cannot guarantee that customs charges will not be applicable to your package when it reaches your country. We are required by law to declare the contents of international packages and to state the full value of the shipment, even if the package contains a gift. We are not responsible for these charges and cannot provide estimates as to what these charges may be. You may wish to contact your local customs or post office for further information.

Daily Shipping Schedule

• Monday - Fridaybefore   3:00 PM
• Saturdaybefore 12:00 AM
• SundayPost Office Closed

If you submit payment before 9.30 AM, we will send your item(s) on the same day.  ( Submit Payment Information )